Politique de confidentialité et protection de vos données personnelles sur Metic

Welcome to metic's Privacy Policy. This document outlines our commitment to protecting your personal information and explains how we handle your data when you interact with our platform. We believe in transparency and want you to feel confident about how your information is used.

By using metic's services, you agree to the collection and use of information in accordance with this policy. We regularly review and update our practices to ensure compliance with applicable data protection laws, including the GDPR for European users.

If you have any questions about this Privacy Policy or our data practices, please contact us using the information provided at the end of this document.

We collect several types of information to provide and improve our services:

• Account Information: When you create an account, we collect your name, email address, date of birth, gender preferences, and profile details.
• Profile Data: Information you choose to share in your profile, including photos, bio, interests, and preferences.
• Usage Data: Information about how you interact with our platform, including pages visited, features used, and time spent on the service.
• Communication Data: Messages you send and receive through our platform (subject to our safety monitoring systems).
• Technical Data: IP address, device information, browser type, operating system, and other technical details.
• Location Data: Approximate location information to provide location-based features (with your explicit consent).
• Payment Information: If you purchase premium features, we collect payment details through secure third-party processors.

We use your personal information for the following purposes:

• To create and maintain your account and provide our core matching services
• To personalize your experience and show you relevant profiles and content
• To facilitate communication between users in a safe and moderated environment
• To improve our services through analysis of usage patterns and feedback
• To ensure platform safety by detecting and preventing fraudulent or harmful activities
• To send you important updates about your account and our services
• To process payments for premium features (if applicable)
• To comply with legal obligations and respond to lawful requests

We only process your data when we have a legal basis to do so, such as your consent, contractual necessity, or legitimate interests that don't override your rights.

We value your privacy and only share your information in limited circumstances:

• Service Providers: We work with trusted partners who help us operate our platform (hosting, analytics, payment processing, customer support). These providers only access data necessary to perform their functions.
• Legal Requirements: We may disclose information if required by law, court order, or government request, or to protect the rights, property, or safety of metic, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.
• With Your Consent: We may share information with third parties when you explicitly consent to such sharing.

We never sell your personal data to third parties for marketing purposes.

We implement robust security measures to protect your personal information:

• Encryption of sensitive data both in transit (using TLS/SSL) and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Secure development practices and employee training
• Regular backups and disaster recovery procedures

While we take reasonable precautions, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to use strong passwords and enable available security features.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data under certain conditions
• Restriction: Request restriction of processing in specific circumstances
• Portability: Request transfer of your data to another service provider
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below. We will respond to your request within 30 days, subject to verification of your identity.

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic site functionality and security
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how users interact with our platform
• Marketing Cookies: Used to deliver relevant advertisements (with consent)

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our services. Our Cookie Policy provides more detailed information about the specific cookies we use.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you through our platform or via email.

The "Last Updated" date at the bottom of this page indicates when the policy was last revised. We encourage you to review this policy periodically to stay informed about how we protect your information.

Your continued use of our services after any changes constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Data Protection Officer: [email protected]
• Postal Address: Data Protection Office, metic Ltd, 123 Privacy Street, Digital City, DC 10101

For general inquiries or support, please contact [email protected].